It’s widely known that more work needs to be done to improve the mental health of those working in the logistics industry, with recent statistics from mental health charity, Mind, showing that 30% of self-reported work-related illness is due to stress, anxiety and depression.


At City Transport Solutions we’re focussing on the wellbeing of the entire workforce, recognising that a healthy team is of utmost importance to ensure the smooth running of the business. Therefore more is being done internally to encourage open and honest conversations about mental health challenges and concerns.


“During the global pandemic most businesses were forced to work in a different way in order to keep the business running as smoothly as possible, while keeping people as safe as possible.”


“At CTS, as well as helping to keep the UK and our customers moving, we also had to make sure that our operations team and office support staff were also adapting to the new way of working. When you’ve been office-based for your entire career, setting up an office at home and creating a new workplace environment isn’t easy and can take time to get used to,” said Helen.


As the UK started to re-open in March, strategies were put in place to aid the health, safety and mental wellbeing of the workforce.


The option to work from home is still available, while the option to work flexi-time or work shorter hours have also become available, offering greater support for those who aren’t yet ready to re-enter the workplace post-pandemic.


“As an employer, it’s our responsibility to protect our staff at all times. For some, coming back into the office full-time feels overwhelming, while others miss the camaraderie, support and ability to bounce ideas around with their colleagues. It’s our responsibility to create the best of both worlds,” added Helen.


According to the Mental Health Foundation, good mental health at work and good management go hand in hand. There is strong evidence that workplaces with high levels of mental wellbeing are more productive, and addressing wellbeing at work increases productivity by as much as 12%.


“We’re mindful of people’s mental health and have been actively recruiting more staff to take the pressure off and allow people the space they need to be able to perform their jobs effectively and to the best of their ability. Mental health issues are often left undiscussed; we need to show our staff that they can come to us and express their concerns without being judged,” said Helen.




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